So I have written this down a couple of times, and edited it, and rewrote, and finally have given up trying to make it not sound like a rant.
Basically, I won't be flying United Airlines anymore. My wife was recently traveling from Portland, OR to Indianapolis, IN. First the flight was delayed, and that happens. But it was late enough that she (and my one year old son) missed their connecting flight in Denver. So she's stuck in Denver for about six hours until they can fit her on another flight. Again, it happens. BUT, here's where I have a problem. What did United do? Nothing. Nothing except threaten to refuse to help my wife because she was getting a little frustrated at the whole ordeal. Now I know my wife, and I know what she's like when she gets upset. It wouldn't surprise me if she raised her voice a bit.
Tuesday, May 11, 2004 5:30:00 AM (Pacific Daylight Time, UTC-07:00) | |
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